The City of Oakland, California
Equity, Simplicity, Trust
I worked with the city of Oakland’s Digital Services Team on a variety of projects to improve the usability of the city’s online services through oaklandca.gov
OAK 311
user research • content strategy • service design
Improved the experience of contacting 311 online.
Oakland City Projects
user research • content strategy • user flows • service design
Designed an interactive framework to view information about city government projects throughout Oakland.
Visual design for accessibility
accessibility • visual design • design system
Improvements to oaklandca.gov’s visual design with a focus on meeting ADA compliance.